Privacy Policy

Last updated: June 18th, 2024

Welcome to AskGiraffe! We're delighted to have you here. Your privacy is extremely important to us, and we’re committed to protecting your personal information. This Privacy Policy outlines the types of information Creative Strategic LLC, the makers of AskGiraffe (“AskGiraffe,” “we,” “our,” or “us”), collect from visitors and users of our website (the “Site”), web-based, computer-based, or mobile applications (each an “App”), and any computer software downloaded or otherwise made available from the Site (collectively, the “Service”).

We want to be transparent about how we collect, use, share, and protect your information, as well as the choices you have regarding it. This Privacy Policy explains everything in detail.

What Information We Collect

We collect various types of information to provide and improve our services:

• Contact Information: Your name, email address, company, and job function.
• Account Information: Login details and, if applicable, third-party account information.
• Device Information: Information about the browsers and devices you use, including device type, browser type, language, hardware model, operating system version, unique device identifiers, and IP address.
• Usage Information: How you interact with our Service, including features used, content viewed, referring websites, and dates and times of interactions.
• Location Information: Geolocation data when using our Service.
• Communication Information: Your communications with us, such as emails or chat logs.
• Other Information: Any other information that identifies or can be reasonably associated with you.

How We Collect Information

We collect information in the following ways:

1. Information You Provide: When you register for an account, use the Service, or communicate with us.
2. Information We Collect Automatically: As you use the Service, including through cookies and similar technologies.
3. Information from Other Sources: From business partners and service providers.

How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Communicate with you about updates, offers, and opportunities.
• Personalize your experience.
• Ensure the security and integrity of our services.
• Develop new products and services.
• Promote our services and analyze the effectiveness of our marketing efforts.

How We Share Your Information

We will never sell your personal information. We may share your information with:

• Service Providers: Trusted partners who help us provide and improve our services.
• Legal Reasons: When necessary to comply with legal obligations or protect our rights.
• Business Transfers: In connection with any business transfers, such as mergers or acquisitions.
• With Your Consent: When you give us permission to share your information.
• Aggregated Data: We may share anonymized or aggregated data that does not identify you.

Your Choices

You have control over your information:

• Access and Update: You can access and update your information through your account settings.
• Opt-Out: You can opt out of marketing communications at any time.
• Delete Your Data: You can request the deletion of your data, subject to legal and operational obligations.

Security Measures

We use industry-standard measures to protect your data. However, no security system is perfect, so we encourage you to protect your information by using strong passwords and keeping your login details confidential.

Cookies and Tracking

We use cookies to improve your experience on our website. You can control cookie settings through your browser, but disabling cookies may affect your experience.

Changes to Our Policy

We may update this Privacy Policy from time to time. We’ll notify you of any significant changes and encourage you to review the policy periodically.

Contact Us

If you have any questions or concerns about our privacy practices, please don’t hesitate to reach out to us at hello@askgiraffe.com.

Thank you for trusting AskGiraffe with your personal information. We’re excited to help you turn your ideas into reality with confidence and peace of mind.